Instead of bolstering our arguments, ideas or products with facts, stats and data, often the best move is to ask a good question, writes Michael McQueen....
Our research found that relationships, reflections and living life with more purpose and impact became a priority for many in the search for meaning....
For organisations that are in the service sector, building trust through consistency is a function of one vital thing: A consistent customer experience....
We live in a culture that is obsessed with success. I can hardly think of an event where a leader took to the stage and celebrated a mistake or failure....